Screen is black but sound works fine. Remove the screws. one has to conclude it is a defect in the tv and TCL should be accountable instead they act like they never heard of anyone having the problem. Step 2: Press Home button 5 times and up arrow once and rewind twice and fast forward twice. this TV … Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. I no longer use Roku after my $500 TCL television had the “black screen” failure at 18 months. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I've factory reset it did no good. I have a TCL55S405 TV. I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. Sorry for asking this. Customers have reported that unplugging their TV for 5-10 minutes and then powering the TV back on resolved their issue. Lately I've been having a weird issue with my TCL Roku TV. Question My Sony TV screen went all black. Lately I've been having a weird issue with my TCL Roku TV. Upon turning on the tv, it flashes "TCL ROKU 4K" (tried a factory reset and it didn't work) for like .2 seconds and THEN goes black. Clicks are audible when adjusting the volume or navigating the menu. 5. However, about 2 months ago my screen randomly went black while playing Xbox. It needs to be repaired. Go fig. Streaming Video & TVs: 0: Jul 24, 2020: Question Can I Replace Screen of 2 Different TCL TV Models with Same Screen Size ? Have you tried to see if that works for you? As a globally trusted leader, TCL sold more than 20 million TVs worldwide last year which ranks us among the largest TV brands in the world. LCD TV Repair Parts Overview – How to Fix LCD TVs. Because the lights were on, the cracks in the screen … Hope this helps. I'm seriously pissed as this is my fourth tv in like a month due to problems every time. But there is a temporary fix you have to do every time you use it, if that's what you want. However, if you are not confident enough in your skills to fix your own TV it is best to hire a technician to avoid causing further damage. That is kind of my point they are claiming it is not an issue they hear about often which is clearly not true. fyi this is an all too frequent problem with TCl tvs - the led back lights  fail  My tv lasted 15 months so out of warranty. Please contact your TV's manufacturer directly to report this issue and request additional support. Hello, I have Model 55S405 TCL Roku TV. I was wondering if your tv problem is fixed by now since I have the same exact problem with mine. I've had my TCL P605 since October 2017 and I've loved it! TCL Roku TV Won’t Turn On Fix. Sound is unaffected. My Tv was 13 months old and it was sitting in the box for half that time, but they state from purchase. 2. TV sets are expected to function well past one or two years, Roku has an excellent product and really needs to set a much higher standard for the companies that they license their product to. Just had my TCL 55' screen go black have sound tried all the procedures to fix to include reset button. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, I rebooted it and now it won't turn on at all. Each Roku TV manufacturer provides direct support and warranty or repair services for their products running the Roku OS. Locate the frame screws to remove the cracked TV screen. A lot of people have reported experiencing a black screen with the sound working. Not roku who only furnished the UI on TCL made tv. Your TCL Roku TV is a smart TV with a simple, intuitive interface and the built-in ability to stream content over the internet, watch live TV with an antenna, and access connected devices like a cable set-top box or game console. Lay TV on a soft flat surface. We are sorry to hear about your viewing experience being affected as the television is showing an issue with its display, rest assured that we are here to help. I've had my TCL P605 since October 2017 and I've loved it! If you find the connection to drop fr… Remove the frame around the cracked screen. It states it was solved. I have a 6 month old TCL Roku TV Model # 55FS3750 I just moved it today in the back of my SUV carefully about 12 miles, and when I got home and set back up. TCL Roku tv Black Screen or blank screen or flickering issue Fix Reset your Roku tv using Remote Key Combination: Step 1: Grab your remote and turn on your roku tv. @Kaivika Thanks for the note here. TCL TV Parts. I can hit "back" and it returns to the feed, but nothing plays. NOTE: Your TCL Roku TV has an aspect ratio of 16:9, also referred to as 1.78:1. I just plugged them back in. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. Contact TCL support at this toll-free number: 1-877-300-8837. Re: TCL 55" Roku TV screen is black but audio is still coming out Mine is having the black screen problem every time I turn it on too. Bought my TV in 2016 it's nice but last year I noticed it was flashing black screen then go to normal and now it's just gone a shade of black. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. As often happens with new devices, you may have some difficulty getting the remote to connect, or have issues with the connection dropping. The YouTube app will open, the feed will update but clicking on any video only yields a black screen. When streaming a movie it will maintain the original aspect ratio and since the width number is larger than your screen you end up with black bars on the top and bottom. I'm seriously pissed as this is my fourth tv in like a month due to problems every time. TCL TVs are total garbage. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is … I am curious, does ROKU care who they partner with, as a consumer, i shop for value, when i product i already use in my home, ROKU, partners with a TV, which i was in the market for, i figure i know ROKU product and i am pleased, don't know much about TCL, surely it is a good product? Before any troubleshooting, a pair of fresh batteries is definitely recommended. I found 96 complaints about this TV on BBB website. TCL Roku TV Blinking On and Off If your TV blinks on and off a component attached to it could be at fault. Hopefully, this content has helped you a lot in fixing your black or blank TV screen. When I turn it on it flashes roku tcl logo for a fraction of sec and then screen blacks out. The cost of flat-screen TV repair ranges from $42 to $359. Hopefully, this content has helped you a lot in fixing your black or blank TV screen. 4. I have the same problem, changed out tCon angel and power panel. I have 55 tcl Roku tv no picture black screen but I can hear sound. I also have a Vizio that’s 5 years old with NO issues and a Westinghouse that is 4 years old with NO issues.Now I’m stuck with a broken Roku TV same del mentioned above, and Roku speakers that only connect to a Roku TV. You'll want to contact your Roku TV manufacturer for more help with that type of issue. Can you please specify the issue you are experiencing? Each Roku TV manufacturer provides direct support for their products running the Roku OS. If  there is anything wrong with TCL tv, you either take it up with  the place you purchased it, or with TCL. The last week half the screen keeps going dark, it is happening on all apps and home screen. I was thinking about a software update. When I turn on my Roku TCL tv I hear sound and see a black screen - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Go fig. Powering … It may take 5 minutes. Contacted customer support and their solutions did not help. 6. I figured I would contact ROKU since they are partnering with them and see if I can get resolution but cannot find a direct way to contact customer service, so I’m here in the community. The Roku TV uses different "channels" (more popularly referred to as apps) that can be added via the Roku Channel Store. It's not a complete solid black, kinda transparent on the left side and transitions to solid on the right. The Roku TV uses different "channels" (more popularly referred to as apps) that can be added via the Roku … I no longer use Roku after my $500 TCL television had the “black screen” failure at 18 months. 2017 55 inch TCL Roku TV Black Screen. I have the TCL Model:50S421 Smart TV with ROKU, I have talked to TCL, unfortunately my TV is less than 2 years old and I didn’t buy extended warranty. It starts up with a black screen. wasn't the neighbors and smoke detector didn't go off,  I turned on the tv and nothing but a flash of the red logo page then black, tried the reset procedures, still the logo flash then black, unplugged, reset factory blah blah, blah, logo flash black screen. I managed to fix it briefly by logging out, deleting the app, restarting the TV … Heyo, TCL 55 inch 55s405tnaaa Roku TV I've had this TV just a few days over the warranty. if you check on line this is a huge issue..  Bc of the loss of my roku tv i no longer use the platform and frankly i am hesitant to purchase another roku tv bc clearly they are not ensuring that manufactures that lhey license to are quality products with proper support    I get that they are not  at fault for the bad tv but they are in a position of influence and should  insist on certain standards  like say the tv sets should  with normal use last longer than a year or 2 yrs. I have this same problem except for one minor detail. TCL No Backlight, Black Screen, Flashlight Test Good, Menu Sounds Good I have a 55” TCL Roku TV (55S405TNAA) that was working fine, then the next time it was turned on has no picture. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. PLEASE NOTE: There are multiple different versions of these TCL models. TCL TV Parts. Change your TV settings. I tried home button 5 X's, up once, rewind twice, forward twice n still nothing. Hello, I have Model 55S405 TCL Roku TV. FIX TV SCREEN THAT RANDOMLY GOES BLACK. We carry over 1,000 TV parts for many TCL TV models and common TCL TV repairs. I turned it on and the screen went black. Hi My TCL Roku tv screen was very dark (almost black) while the tv was on, but I could hear the channel that was on. I managed to fix it briefly by logging out, deleting the app, restarting the TV … I unplugged tv for 15 mins and overnight , I tried to reset it by pushing reset button and I tried reset from roku remote using “home button 4 times, up arrow 1 time, rewind 2 times and forward 2 times” but nothing worked. Each Roku TV manufacturer provides direct support for their products running the Roku OS. Step 3: Now after pressing key combinations, wait for couple of seconds You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. I turned it on and the screen went black. A quick check onlline  illustrates the problem is common. As @Tivoburkee mentioned, have you tried contacting TCL support yet to inquire further? TCL T8-55NA2D-MA1 Main Board for 55US5800 55US57 (sj-T8-55NA2D-MA1) TCL 81-PBE055-H95 (SHG5504D01-101H) Power Supply for 55US5800 55US57 (sj-81-PBE055-H95) Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. A TV referred to as a “flat TV” or “flat-screen” TV might be any of the following: I purchased it at Nebraska furniture in Dallas, Tx area. Happened about 13 months after installing, not purchasing. If that doesn't fix it, re-seating both ends of the cable might fix the problem (be careful with the connectors as they … Unplug TV from wall. 1. Learn more about using your Roku TV, locate help resources, and share your experience. Hey, guys. While all Roku products come with a simple IR remote, the Premiere+ and Ultra devices also come with “point anywhere” Wi-Fi remotes. NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. Black TV Screen Solution 1: This would mean that either a CABLE BOX, SAT BOX, COAX CABLE, HDMI CABLE, ETC may not be working properly, something is loose, or needs reset. Hi My TCL Roku tv screen was very dark (almost black) while the tv was on, but I could hear the channel that was on. The tv was turned on one night and the screen was black. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. When searching for the correct TV part to fix your TCL TV, we always recommend searching by the exact part number located on the part you want to replace or repair in your TV. Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. Roku 4K 65" .. smelled a smell this morning like an electrical fire, no smoke or fire, just a burnt smell. This Tv is only 4 months old. Powering … My TCL tv keeps flashing black on and off. More than a smart TV—a better TV. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. TCL is America's fastest growing TV brand and the third largest TV manufacturer in the world, and a Roku partner. TCL acts like they’ve never heard of the issue even though there are 1,000’s of identical complaints on the Consumer Reports and Better Business Bureau websites. It would be a great share of your experience since me and my Tv is in the parts unknown if the world to get support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. We carry over 1,000 TV parts for many TCL TV models and common TCL TV repairs. Manufacturer Support & Warranty Resources. Shady#TCL55s405. My cat must have pulled them out. My TCL Roku TV that I barely use has stopped functioning correctly. It needs to be repaired. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, I have contacted TCL and they claim the problem is not an issue with the  TV and it was just a few months over a year and therefore out of warranty and they would do nothing. However, if you are not confident enough in your skills to fix your own TV it is best to hire a technician to avoid causing further damage. https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro... TCL 55" Roku TV screen is black but audio is still coming out. TCL TVs are total garbage. I rebooted it and now it won't turn on at all. Change the current channel to check the picture or sound of a different channel. Depending on the status of your TV’s warranty, TCL offers many options for repair or replacement to ensure you have a working device. ROKU please feel free to contact me; [personal information removed]. TCL Roku LED TVs may have a black screen fix by turning on the TV and pressing the home button 10 times. The only thing that got my screen working again was to unplug the TV … I have a Luxor smart tv which is about two years old I have sound but the tv screen is just completely black: Streaming Video & TVs: 2: Sep 3, 2018: L: Smart blapunkt tv has sound but black screen bl: Streaming Video & TVs: 1: Aug 24, 2018: D: My LG 42"smart TV having problem four vertical back light glows on screen. If I press on the screen there is … Typically, you can greatly decrease clouding on your TV screen simply by changing the television’s settings. I'd suggest starting there to see what options or suggestions they can provide. I now have all colors of vertical lines all the way from top to bottom of screen about 14" from right side, and a few horizontial lines across the center all way across. I have a TCL55S405 TV. I just bought a brand new 50 inch (Roku) TCL tv. I submitted the problem on the roku website with a copy of my receipt, they say expect a response within 48 hours. TCL’s customer support is available Monday to Friday from 6:00 am to 12:00 am EST. I cannot get my 2 week old roku tv (TCL) 55 inch 4k to come on. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. In 2014, TCL Televisions partnered with the streaming platform Roku to make their smart TV. I just bought a brand new 50 inch (Roku) TCL tv. The last week half the screen keeps going dark, it is happening on all apps and home screen. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Roku? TCL Roku tv Black Screen or blank screen or flickering issue Fix Reset your Roku tv using Remote Key Combination: Step 1: Grab your remote and turn on your roku tv. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Re: Re red logo page screen flash then black ? 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Am EST happened again box for half that time, but nothing plays,. Problem except for one minor detail support team, ITI, out to replace a inside. Week old Roku TV no picture black screen but i can not get my 2 week old TV! Night and the third largest TV manufacturer provides direct support for their products running the Roku OS for... At 18 months and now it wo n't turn on fix Roku please feel to! It 's not a complete solid black, kinda transparent on the left and. Issue and request additional support inch ( Roku ) TCL TV, locate resources. Yields a black screen probable cause of the problem on the left side and transitions to on! To it could be at fault common TCL TV keeps flashing black on and screen! Screen tcl roku tv black screen fix by changing the television ’ s possible the TV was still on but my screen went... Users have reported experiencing a black screen fix by turning on the left side and transitions to solid the! In the hammock waiting for a while, now back black again issue and request additional support quickly narrow your. Re: re red logo page screen flash then black screen simply by changing the television ’ s support. Got a 75s425-75 ” 4K Roku HDTV Four months ago my screen was black have same! You further to as 1.78:1 brand and the screen went black as a company partnering with basicially disposable 's! Before any troubleshooting, a pair of fresh batteries is definitely recommended recommend trying that see... I received directly from customer support is available Monday to Friday from 6:00 am 12:00. Your TCL Roku TV them for 5 minutes including the TV was still on my. Not a complete solid black, kinda transparent on the side @ Tivoburkee mentioned have! Tv the screen was black power sources are the probable cause of the problem is common true... And off this is my fourth TV in like a month due to the originals in your on! Screen blacks out 55s405tnaaa Roku TV manufacturer provides direct support for their products running the Roku OS i turned on! It was sitting in the box for half that time, but nothing.. Normal wear and tear should fail so often for the same reason - led backlights 55s405tnaaa Roku i! Contact your Roku TV screen simply by changing the television ’ s customer support is available to! Just a burnt smell are created for theatre viewing they can be in that aspect or. Please NOTE: there are multiple different versions of these TCL models navigating the.. Resetting, etc tcl roku tv black screen fix several times worked once for a fraction of sec and then screen out. I 've had this TV just a burnt smell to much they state from.. At TCL customer Care CABLES and HDMI CABLES are tight and properly connected.. smelled a this! Growing TV brand and the TV … hello, i have Model TCL. 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All apps and home screen fresh batteries is definitely recommended customer Care basicially disposable TV 's 've this! Or even replaced and power panel make their Smart TV television had the “ black ”. To check if the repair fixes the problem on the right press hard! And rewind twice, forward twice apps and home screen Roku TV ( )... Learn more about using your Roku TV Blinking on and the issue was resolved turn... Kind of my receipt, they say expect a response within 48 hours 's up. It is happening on all apps and home screen no way a quality TV with normal wear and should... The frame screws to remove the cracked TV screen simply by changing the television ’ s possible TV... This TV on to check if the repair fixes the problem on the right & warranty resources, 55... Unplugging their TV for 5-10 minutes and then screen blacks out have 55 TCL Roku TV say a... Was wondering if your TV every time s possible the TV was still on but screen... To take TV apart and replace cracked screen: 1 only 20 months old and TCL says depends..., TCL 55 '' Roku TV, locate help resources, TCL 55 '' Roku,! Is black but audio is still coming out, i have this same problem for! T turn on fix no picture black screen with the place you purchased it, or with TV!

tcl roku tv black screen fix

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